FAQs

WHAT SHOULD I WEAR?

As Alternate Road tours operate in areas of regional Victoria, the weather can change dramatically within one day. Temperatures can be very hot in summer, so loose-fitting smart casual clothing is recommended. If you are someone who feels the cold, you should also bring along a sweater or extra layer of clothing. During the winter months, some areas of Victoria can be very cold and in some circumstances snow may be present. Dress appropriately with extra layers and a warm jacket/coat. Alternate Road will supply umbrellas for wet weather.
Alternate Road tours operate in state and national parks, on public land, working farms and factories, and in conjunction with other businesses and organisations. We strongly recommend you wear solid, closed-toe footwear on all Alternate Road tours.

WHAT SHOULD I BRING?

Your Alternate Road tour is all-inclusive regarding meals, drinks, tickets, most entry fees, and tasting fees (unless otherwise stated). Everything you are likely to need to ensure a memorable experience is supplied for you, however you should bring your own:
– Camera and/or charger
– Cash for smaller purchases. Cards for larger purchases.
– Extra layer of clothing or coat/jacket for changeable weather

IS THERE AN AGE LIMIT?

Alternate Road tours are geared toward adults; however, children of all ages are just as likely to love the experience. Alternate Road can work with you to build a bespoke tour to suit the needs of younger travellers, so please contact us to discuss some options. As we travel in very small group sizes (1 -7 guests) it may be the case that your tour ends up entirely private and we can customise the day to your needs.

WHAT IS THE TOUR GROUP SIZE?

Alternate Road is a boutique tour company. Our group size is just 1 – 7 guests travelling with one Tour Leader. As we travel together in very small group sizes in the comfort or a luxury Mercedes Benz van, the experience is unique and intimate. Should you wish for an entirely private tour experience, you can add the PRIVATE TOUR fee at the time of booking to ensure exclusivity on your chosen tour. Or choose BUILD A BESPOKE TOUR option from the Tours page of the website and let’s work together to create your perfect private tour.

IS MY TOUR PRIVATE?

Our group size is 1 – 7 guests travelling with one Tour Leader. As we travel together in very small group sizes in the comfort of a luxury Mercedes Benz van, the experience is unique and intimate. Should you wish for an entirely private tour experience, you can add the PRIVATE TOUR fee at the time of booking to ensure a private booking on your chosen tour. Or choose BUILD A BESPOKE TOUR option from the Tours page of the website and let’s work together to create your perfect private tour.

WHERE DOES ALTERNATE ROAD PICK ME UP FROM/DROP ME OFF?

Alternate Road will endeavour to pick you up from your home, accommodation, or your chosen location within Melbourne metropolitan area on the day of your tour. Please note Alternate Road may request an earlier or later pick up/drop off time dependent upon your location request, to ensure a smooth and comfortable experience for all guests.
At the end of the tour, Alternate Road will return you to your home, accommodation, or chosen location within Melbourne metropolitan area.
Pick up and drop off as detailed above is all included in your tour price.

DO YOU OFFER GIFT VOUCHERS?

Yes, you can purchase gift vouchers from Alternate Road – a unique and thoughtful gift for friends, family, and work colleagues. Click here to contact us regarding your gift voucher needs.

WHAT HAPPENS IF I NEED TO CHANGE OR CANCEL MY BOOKING?

Please click here to refer to Alternate Road’s current Terms & Conditions regarding changes or cancellation of tour bookings.